Self-service business intelligence empowers business users to glean valuable insights from data — without IT intervention. Here’s how to make the most of this growing trend. Read article…

Customer-centricity, customer journeys, data as an asset. They're easy to say, much tougher to do. Read article…

Contributing Columnist Bart Perkins explains the organizational benefits of implementing a balanced scorecard. The balanced scorecard is a strategic planning and performance management framework that tracks financial and non-financial measures to determine an organization’s effectiveness and when corrective action is necessary. Read article…

It’s tempting to think of machine learning as a magic black box. In goes the data; out come predictions. But there’s no magic in there—just data and algorithms, and models created by processing the data through the algorithms. Read article…

GitLab has revealed it is working on a new tool for the data science lifecycle. Meltano is an open-source solution designed to fill the gaps between data and understanding business operations. Read article…